Last Updated: [Insert Date]
Welcome to Cheap Bike Fix Tools Store! These Terms and Conditions outline the rules and regulations for using our website (bikefixtools.com) and purchasing our bike components, tools, and accessories.
By accessing this website and making purchases, you accept these terms in full. If you disagree, please do not use our site.
1. Our Bike Community
Cheap Bike Fix Tools Store serves cyclists who value:
- Quality components for gravel and mountain bikes
- Professional-grade repair tools and stands
- Reliable cables, housing, and drivetrain parts
- Convenient online shopping with transparent policies
Our store combines technical expertise with rider-friendly service, mirroring the precision we apply to bike maintenance.
2. User Responsibilities
2.1 Account Accuracy
When creating an account or making purchases, you agree to:
- Provide current, complete, and accurate information
- Maintain and promptly update your details
- Keep login credentials confidential
2.2 Legal Use
You must not:
- Use our products for illegal purposes
- Misrepresent your identity or affiliation
- Attempt unauthorized access to our systems
- Submit false warranty claims
3. Products & Services
3.1 Product Descriptions
We strive for accuracy in describing our:
- Bike work stands and repair equipment
- Cables, housing, and drivetrain components
- Cranksets and related parts
- Gravel and mountain bike accessories
- Specialized bike tools and tubes
Minor variations in color or specifications may occur.
3.2 Technical Advice
While we provide product information:
- We don’t assume liability for improper installation
- Complex installations should be performed by professionals
- Always follow manufacturer torque specifications
4. Ordering & Payment
4.1 Order Process
Our bike parts journey:
- Add items to cart → Checkout → Payment → Processing (1-2 business days)
- You’ll receive order confirmation and tracking details
- We reserve the right to cancel suspicious orders
4.2 Payment Options
We accept:
- Visa, MasterCard, JCB
- PayPal
All transactions are secured with SSL encryption.
4.3 Pricing
We occasionally adjust prices due to:
- Supplier cost changes
- Currency fluctuations
- Promotional periods
You’ll always see the final price before payment.
5. Shipping Policy
5.1 Shipping Methods
We offer two options:
- Standard Shipping ($12.95): DHL/FedEx (10-15 business days)
- Free Shipping: EMS for orders over $50 (15-25 business days)
5.2 Delivery Areas
We ship worldwide except:
- Certain restricted Asian regions
- Remote locations with limited carrier access
5.3 Customs & Duties
International customers:
- May be responsible for additional fees
- Should check local import regulations
- Can contact us for customs documentation
6. Returns & Warranty
6.1 Return Policy
Our 15-day return promise:
- Items must be unused with original packaging
- Initiate returns by emailing [email protected]
- Refunds processed within 3-5 business days
6.2 Non-Returnable Items
Like used bike components, these can’t be returned:
- Opened cables/housing (cut to length)
- Tools showing wear
- Installed tubes
- Custom-ordered parts
6.3 Warranty Claims
Manufacturer defects are covered by:
- Original manufacturer warranties
- Our commitment to quality
Contact us with proof of purchase for claims.
7. Intellectual Property
All content on bikefixtools.com is our property, including:
- Product photographs and descriptions
- Instructional content
- Website design and functionality
Unauthorized use may violate copyright laws.
8. Liability Limitations
8.1 Product Use
We’re not liable for:
- Incorrect installation of components
- Modifications to original products
- Failure to follow safety guidelines
8.2 Website Issues
While we maintain our site diligently:
- Temporary outages may occur
- We don’t guarantee error-free operation
- Virus protection is your responsibility
9. Policy Changes
We may update these terms to reflect:
- New shipping regulations
- Product line expansions
- Legal requirements
Continued use after changes constitutes acceptance.
10. Contact Us
Our NYC-based team responds faster than a quick-release:
- Email: [email protected]
- Mail: 1713 Hoffman Avenue, New York, US 10019
We’re here to keep your bike – and your shopping experience – running smoothly.
